MENU

REQUEST FOR RECONNECTION

  • ABOUT THE SERVICE:

    • This is the request for reconnection of disconnected concessionaire’s account due to non-payment of water bills or voluntary disconnection in the past.

  • Office/Division:

    • Commercial Division

  • Classification:

    • Simple

  • Type of Transaction:

    Type of Transaction: • G2C

  • Who may avail:

    • All concessionaires with disconnected service

  • CHECKLIST OF REQUIREMENTS

    • 1. Water Bill (1 original)
    • 2. Statement of Other Charges,if applicable (1 original)

  • WHERE TO SECURE

    • Billing Department/Customer Service Assistant

HOW TO AVAIL THE SERVICE

  • CLIENT:

    • Request for Service Reconnection at Counter 1.

  • AGENCY ACTION:

    • Accept request and prepare Statement of Accounts & Action Report.

  • FEES TO BE PAID:

    • None

  • PROCESSING TIME:

    • 5 mins.

  • PERSON RESPONSIBLE:

    • Customer Service Assistant - Administration Office

  • CLIENT:

    • 2. Sign Service request form and pay fees & other charges to Cashier.
    • 2.1 None
    • 2.2 None

  • AGENCY ACTION:

    • 2. Accept payment & issue official receipt.
    • 2.1 Prepare Maintenance Order
    • 2.2 Installation of Service

  • FEES TO BE PAID:

    • 2. Amount due in the Bill/SOA* plus
    - PHP 100.00 – Padlock (w/in 6 mos.)
    - PHP 200.00 – Pulled-Out Meter (beyond 6 mos) + cost of sc materials**
    • 2.1 None
    • 2.2 None
    • TOTAL:
    Amount due in the Bill/SOA* plus
    - PHP 100.00 – Padlock (w/in 6 mos.)
    - PHP 200.00 – Pulled-Out Meter (beyond 6 mos) + cost of sc materials**

  • PROCESSING TIME:

    • 2. 3 mins.
    • 2.1 5 mins.
    • 2.2 4 hrs.

  • PERSON RESPONSIBLE:

    • 2. Cashier - Administration Office
    • 2.1 Customer Service Assistant - Administration Office
    • 2.2 Maintenance /Plumber - Production & Maintenance Office

COST OF SERVICE CONNECTION (SC) MATERIALS

Materials
UOM
Price
Water Meter
Piece
1,200.00
Brass Male Adaptor
Piece
200.00
Plastic Male Adaptor
Piece
100.00
GI Elbow 1/2
Piece
50.00
Nipple 1/2 X 12
Piece
100.00
Brass Ball Valve
Piece
300.00
Nipple 1/2 X 2
Piece
50.00
Reducer Elbow
Piece
100.00
50 mm Saddle Clamp
Piece
500.00
75 mm Saddle Clamp
Piece
500.00
100 mm Saddle Clamp
Piece
500.00
150 mm Saddle Clamp
Piece
900.00
HDPE Pipe 1/2
Meter
45.00
Total
PHP 4,545.00