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APPLYING FOR NEW SERVICE CONNECTION
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ABOUT THE SERVICE:
• Application to furnish water service to the premises occupied by the Concessionaire and that the Concessionaire agrees to pay on a regular basis for the water service based on Gen. Natividad Water District’s present applicable schedule.
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Office/Division:
• General Manager’s Office
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Classification:
• Complex
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Type of Transaction:
• G2C
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Who may avail:
• Residents of Gen. M. Natividad, Nueva Ecija
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CHECKLIST OF REQUIREMENTS
• 1. 2 x 2 Picture (1 piece)
• 2. Proof of identification (1 photocopy) -
WHERE TO SECURE
• Applicant/ Resident
HOW TO AVAIL THE SERVICE
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CLIENT:
• 1. Request for Site Inspection in Counter
• 1.1 None -
AGENCY ACTION:
• 1. Received request for site inspection and schedule the site inspection.
• 1.1 Inspect the site. -
FEES TO BE PAID:
• 1. None
• 1.1 None -
PROCESSING TIME:
• 1. 5 mins.
• 1.1 1 day -
PERSON RESPONSIBLE:
• 1. Customer Service Assistant - Administration Office
• 1.1 Inspector - Production & Maintenance Office
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CLIENT:
• Present requirements for new service connection & fill-up application form to Counter 1.
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AGENCY ACTION:
• Received and review requirements & service application form filled up by the client.
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FEES TO BE PAID:
• None
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PROCESSING TIME:
• 15 mins.
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PERSON RESPONSIBLE:
• Customer Service Assistant - Administration Office
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CLIENT:
• 3 Attend the new concessionaire's briefing/seminar in the Administration Office.
• 3.1 None -
AGENCY ACTION:
• 3. Brief/ seminar the applying new concessionaire of the Rules & Regulations of the WD.
• 3.1 Sign and approved the Service Application and Construction Order. -
FEES TO BE PAID:
• 3. None
• 3.1 None -
PROCESSING TIME:
• 3. 30 mins.
• 3.1 5mins. -
PERSON RESPONSIBLE:
• 3. Customer Service Assistant - Administration Office
• 3.1 General Manager - Office of the General Manager
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CLIENT:
• 4. Present the approved Service Application and Construction Order to the Cashier and pay the charges stated therein.
• 4.1 None
• 4.2 None -
AGENCY ACTION:
• 4. Accept Payment & issue official receipt
• 4.1 Forward all documents to commercial Department for preparation & approval of maintenance order & action slip.
• 4.2 Install the New Service Connection
- Tapping
- Across the Street
- Boring (concrete pavement) -
FEES TO BE PAID:
• 4. Regular Service Application Fee - PHP 4, 500.00
Service Application Fee with Boring - PHP 5,700.00
• 4.1 None
• 4.2 None
• TOTAL:
Regular - PHP 4,500.00
With Boring - PHP 5,700.00 -
PROCESSING TIME:
• 4. 10 mins.
• 4.1 15 mins.
• 4.2 2 (working days)
- 1 day
- 3 days
- 5 days
• Total Duration: 6 days 1 hr and 20 mins -
PERSON RESPONSIBLE:
• 4. Cashier - Administration Office
• 4.1 Customer Service Assistant - Administration Office
• 4.2 Maintenance/ Plumber - Production & Maintenance Office
