MENU

APPLYING FOR NEW SERVICE CONNECTION

  • ABOUT THE SERVICE:

    • Application to furnish water service to the premises occupied by the Concessionaire and that the Concessionaire agrees to pay on a regular basis for the water service based on Gen. Natividad Water District’s present applicable schedule.

  • Office/Division:

    • General Manager’s Office

  • Classification:

    • Complex

  • Type of Transaction:

    • G2C

  • Who may avail:

    • Residents of Gen. M. Natividad, Nueva Ecija

  • CHECKLIST OF REQUIREMENTS

    • 1. 2 x 2 Picture (1 piece)
    • 2. Proof of identification (1 photocopy)

  • WHERE TO SECURE

    • Applicant/ Resident

HOW TO AVAIL THE SERVICE

  • CLIENT:

    • 1. Request for Site Inspection in Counter
    • 1.1 None

  • AGENCY ACTION:

    • 1. Received request for site inspection and schedule the site inspection.
    • 1.1 Inspect the site.

  • FEES TO BE PAID:

    • 1. None
    • 1.1 None

  • PROCESSING TIME:

    • 1. 5 mins.
    • 1.1 1 day

  • PERSON RESPONSIBLE:

    • 1. Customer Service Assistant - Administration Office
    • 1.1 Inspector - Production & Maintenance Office

  • CLIENT:

    • Present requirements for new service connection & fill-up application form to Counter 1.

  • AGENCY ACTION:

    • Received and review requirements & service application form filled up by the client.

  • FEES TO BE PAID:

    • None

  • PROCESSING TIME:

    • 15 mins.

  • PERSON RESPONSIBLE:

    • Customer Service Assistant - Administration Office

  • CLIENT:

    • 3 Attend the new concessionaire's briefing/seminar in the Administration Office.
    • 3.1 None

  • AGENCY ACTION:

    • 3. Brief/ seminar the applying new concessionaire of the Rules & Regulations of the WD.
    • 3.1 Sign and approved the Service Application and Construction Order.

  • FEES TO BE PAID:

    • 3. None
    • 3.1 None

  • PROCESSING TIME:

    • 3. 30 mins.
    • 3.1 5mins.

  • PERSON RESPONSIBLE:

    • 3. Customer Service Assistant - Administration Office
    • 3.1 General Manager - Office of the General Manager

  • CLIENT:

    • 4. Present the approved Service Application and Construction Order to the Cashier and pay the charges stated therein.
    • 4.1 None
    • 4.2 None

  • AGENCY ACTION:

    • 4. Accept Payment & issue official receipt
    • 4.1 Forward all documents to commercial Department for preparation & approval of maintenance order & action slip.
    • 4.2 Install the New Service Connection
    - Tapping
    - Across the Street
    - Boring (concrete pavement)

  • FEES TO BE PAID:

    • 4. Regular Service Application Fee - PHP 4, 500.00
    Service Application Fee with Boring - PHP 5,700.00
    • 4.1 None
    • 4.2 None
    • TOTAL:
    Regular - PHP 4,500.00
    With Boring - PHP 5,700.00

  • PROCESSING TIME:

    • 4. 10 mins.
    • 4.1 15 mins.
    • 4.2 2 (working days)
    - 1 day
    - 3 days
    - 5 days
    • Total Duration: 6 days 1 hr and 20 mins

  • PERSON RESPONSIBLE:

    • 4. Cashier - Administration Office
    • 4.1 Customer Service Assistant - Administration Office
    • 4.2 Maintenance/ Plumber - Production & Maintenance Office