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FRONTLINE SERVICES

  • FEES & CHARGES:

    • Application Fee = ₱ 2,650.00
    • Service Fee (Tabing Linya, Bagtas, Boring, Materials) = ₱ 1,000.00
    • Note:
    Cost of Materials varies depending on the location & size of mainline Fees, Charges and cost of materials are subject to increase without prior notice in case of inflation

  • Forms:

    • Application form
    • Service Inspection Report
    • Maintenance Order & Action Slip

  • Processing Time (Under normal circumstances per transaction):

    • Application: 15mins.
    • Inspection: 1 - 2 days depending on volume of tasks
    • Installation: 3-5 days

  • Location:

    • Customer Service assistant Desk

  • FEES & CHARGES:

    • Total Amount Indicated on Billing Notice

  • Forms:

    • Water Bill

  • Processing Time (Under normal circumstances per transaction):

    • 45 seconds

  • Location:

    • Office Collector /Cashier

  • FEES & CHARGES:

    • Full settlement of all obligations if there are any

  • Forms:

    • Service Request Form

  • Processing Time (Under normal circumstances per transaction):

    • 10 - 15 minutes

  • Location:

    • Customer Service Assistant Desk

  • FEES & CHARGES:

    • Padlock
    • Pulled-out meter (6mons)
    • Pulled-out meter (1yr)
    • Disconnected on Mainline
    • Full settlement of arrears I there is any, plus: ₱ 100.00 + cost of materials if there are any

  • Forms:

    • Service Request Form

  • Processing Time (Under normal circumstances per transaction):

    • 15 minutes

  • Location:

    • Office Collector
    • Maintenance
    • Customer Service

  • FEES & CHARGES:

    • Cost of Materials & Service Fee if
    - ₱ 1,200.00
    - ₱ 100.00 Applicable

  • Forms:

    • Service Request Form
    • Inspection Slip

  • Processing Time (Under normal circumstances per transaction):

    • 10 mins
    • .5 to 1 day

  • Location:

    • Customer Service Assistant Desk

  • FEES & CHARGES:

    • Full settlement of All Obligations
    - ₱ 100.00 Bill Adjustment
    - (depends on water bill & result of investigation)

  • Forms:

    • Service Request Form

  • Processing Time (Under normal circumstances per transaction):

    • 10 minutes

  • Location:

    • Customer Service Assistant